Privacy Policy

Last updated: 1/17/2026

1. Introduction

ZIEPX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile payment platform and services.

By using ZIEPX, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, date of birth, and identification documents
  • Contact information (email address, phone number, physical address)
  • Financial information (bank account details, transaction history)
  • Device information (IP address, device type, operating system)
  • Usage data (how you interact with our services)

2.2 Automatically Collected Information

We automatically collect certain information when you use our services, including device identifiers, log data, and location information (with your consent).

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Verify your identity and prevent fraud
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Comply with legal obligations and regulatory requirements

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent
  • With participating banks and financial institutions
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer or merger

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@ziepx.com
Address: Zimbabwe & Africa